Dashboard is facing issue while login

Incident Report for 100ms Systems

Resolved

This incident has been resolved.

Posted Dec 24, 2022 - 18:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 24, 2022 - 18:36 UTC

Identified

We have identified the issue. Our dashboard servers are facing timeout from LB which connects to our DB

Posted Dec 24, 2022 - 18:12 UTC

Investigating

Dashboard is facing issues, following functionalities are affected
- Login
- Token Endpoint

Posted Dec 24, 2022 - 17:43 UTC

This incident affected: Dashboard and Dashboard Sample Apps.