Conferencing System has reduced availability

Incident Report for 100ms Systems

Resolved

This incident has been resolved. We will be publishing a root cause analysis.

Posted Oct 29, 2021 - 02:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 29, 2021 - 02:33 UTC

Identified

A mitigation has been applied. India region rooms are redirected to EU. This is automatic and no customer action is required.

Posted Oct 29, 2021 - 01:50 UTC

Update

India region rooms are having issues. Other regions might also be impacted. We are still investigating

Posted Oct 29, 2021 - 01:45 UTC

Investigating

We are currently investigating this issue.

Posted Oct 28, 2021 - 21:30 UTC

This incident affected: Rooms (Conferencing system).