HLS streaming and recording down in India region

Incident Report for 100ms Systems

Resolved

This incident has been resolved. We will share the RCA soon

Posted Oct 01, 2024 - 15:10 UTC

Update

We are continuing to investigate this issue.

Posted Oct 01, 2024 - 15:08 UTC

Update

The issue has been mitigated now by moving traffic to a backup cluster.

Posted Oct 01, 2024 - 14:30 UTC

Investigating

HLS streaming and recording down in India region, We suspect this due to filestore issue from GCP, We are still investigating.

Posted Oct 01, 2024 - 13:07 UTC

This incident affected: Recordings.