Few users were getting disconnected from the session and couldn't rejoin in India region

Incident Report for 100ms Systems

Resolved

This incident has been resolved.

Posted May 07, 2024 - 11:50 UTC

Monitoring

Fix has been deployed, we are monitoring the results.

Posted May 07, 2024 - 09:51 UTC

Identified

Some media servers were being restarted. We have identified the fix and are deploying it.

Posted May 07, 2024 - 09:20 UTC

Investigating

We are currently investigating this issue.

Posted May 07, 2024 - 09:10 UTC

This incident affected: Recordings and Rooms (Conferencing system).